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Terms & Conditions

Terms of website use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance on Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law; we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us

Mint-teaboutique is a site operated by Mint Tea Boutique Limited (“We”); we are a company registered in England and Wales under registration number [7579617] Our registered office is 39 Jewry Street, Winchester, Hampshire SO23 8RY.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status and that of any identified contributors as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude;

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence; nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter. Nor any other liability which cannot be excluded or limited under applicable law.

Payment Methods

Purchases may be paid for by using a debit or credit card through Sage Pay our online payment facility. All prices are in pounds sterling (£), and are payable in pounds sterling (£), plus any applicable taxes.

Refusal of Transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Cancellation of Transaction

Under the Distance Selling Regulations, if you are unhappy with your purchase you have the right to cancel your contract with Mint tea Boutique so long as you exercise this right within eight working days from when you receive your order.

If you wish to cancel your order before it is dispatched, please contact us immediately at info@mint-teaboutique.com.

Please note that there may be rare occasions where cancellation before dispatch is not possible. In this case we will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete and in the condition to which they were dispatched to you.

You are responsible for shipping costs in this instance, unless it is found that the goods were shipped to you in a damaged condition. If the goods were delivered to a third party you will need to be able to return the goods you ordered to us to be able to exercise this right.

Product Pricing and Descriptions

We make every effort to ensure that our prices and descriptions as they appear on the website are correct, but they are subject to change without notice. We do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information. Please note that we are unable to confirm the price of a product until your order is accepted in line with the terms and conditions specified in this document.

International Orders

Currently we do not accept international orders. We’re very sorry for the inconvenience this may cause. Please check back on a regular basis as we may offer this service on the future.

Ordering and availability of goods

When you make an order with us, you undertake to be bound by the term and conditions as specified on this page. If you are unhappy with these please feel free to contact us at info@mint-teaboutique.com before placing an order with us.

By placing an order through our website you are making an offer to Mint Tea Boutique to purchase the goods outlined in your order upon the terms described in your order.

We may unable to fulfil your order if any of the following occur;

  • If the product you ordered is out of stock (Any item purchased but found to be out of stock will always be refunded. You may contact us for alternative suggestions at this time and we will be pleased to help.)
  • We are unable to authorise your payment.
  • If it is identified that there is a product description or pricing error.
  • If customers do not reach any order criteria outlined in the Terms & Conditions outlined in this page.
  • If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control including hazardous weather and accidents.

We reserve the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Mint Tea Boutique website.

If there are any issues with your order, please feel free to contact us via email at info@mint-teaboutique.com and we will do all that we can to help you.

Delivery & Returns

While we hope that you are delighted with your order, we understand that sometimes you may want to return an item.

Please return the item(s) to us within 14 days of receipt and we will offer you an exchange, refund or credit note, providing goods are in perfect condition. Please advise us of your intention to return an item by sending an email to info@mint-teaboutique.com within 7 days of receipt.

The parcel and its contents are, however, your responsibility until they reach us. We advise that you request proof of postage from the post office when returning goods, as we cannot refund or exchange items that are broken or lost during return transit. Please note that the cost of returning goods is at your expense.

In the unlikely event that your order arrives damaged or faulty we will be happy to offer an exchange or refund provided we receive proof of purchase and your return is made within 14 days of receipt. In this case, we will be happy to refund the cost of returning the goods by first or second class post.

Returns address:

Mint Tea Boutique Limited, 39 Jerwy Street, Winchester, Hampshire SO23 8RY.

Information about you and your visits to our site

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Severability

If any of these Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These Terms & Conditions and any document expressly referred to in them represent the entire agreement between us and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trade marks

Mint Tea Boutique is a UK registered trade mark of Mint Tea Boutique Limited.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Customer concerns

If you have any concerns about material which appears on our site, please contact us at info@mint-teaboutique.com Thank you for visiting our site.